UPDATE: Kanye West has been ordered by Los Angeles County District Attorney, George Gascón to pay a total of $950,00 for the delayed shipment of his Yeezy products.
“Online consumers are entitled to protection against unwarranted fees and unreasonably long waits for purchases to arrive on their doorsteps,” District Attorney Gascón said in a release on Tuesday. “We will enforce state and federal laws governing online shopping in Los Angeles County.”
The release adds, “Under the settlement, Yeezy is prohibited from making untrue or misleading representations regarding a shipping timeframe or refund; adhere to laws relating to the issuance of delay notices; and is required to refund money to consumers who, in the future, purchase products that are not shipped in a timely fashion.”
Original story published October 28, 2:27 pm
The state of California is suing Kanye West’s Yeezy company for repeated violations of its business code.
According to a blog post spotted on Insider, Yeezy allegedly violated the state’s rule that requires companies to send a notice or a refund when products don’t ship within 30 days of ordering.
Yeezy has a history of delaying product shipments despite a notice on Yeezysupply.com, that states customers should “allow 2-3 business days for your order to process and 3-5 days to ship.”
Fans of the pricy sneakers have over the years complaimed about the company’s slow shipping, which sometimes can take as much as a year for a product to arrive.
California’s business code states that if a company fails to ship an online order within the designated 30-day timeframe, the consumer should get their money back. If they don’t get their money back from the companies via a full refund, they are to give them “equivalent or superior replacement goods,” and a written delay notice.
Kanye, now legally known as Ye — hasn’t commented on the slow shipping complains but the company can attribute the delays to California’s extreme port congestion, which continues to cause bottlenecks across the U.S.
Adidas is not named in the suit, however they have a disclaimer on their website that informs customers of possible delays in shipment due to the Covid-19 pandemic.
“Due to the coronavirus’s impact and the mandates in place, your order may experience a shipping delay. This delay is due to several factors, including travel restrictions, available staffing, and/or federal/state/local mandates.”
In August, Adidas’ Chief Financial Officer Harm Ohlmeyer said per Financial Times that supply chain constraints could cost the sportswear brand as much as $580 million in sales by the end of the year.